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Terms Of Use
1. Acceptance of Terms
By accessing or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.
2. Products & Availability
All products displayed on our Website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
3. Pricing & Payments
- All prices are listed in your selected currency and does not include applicable taxes unless stated otherwise.
- We accept various payment methods, processed securely via trusted third-party gateways.
- We reserve the right to change prices at any time without notice.
4. Orders & Shipping
- Once an order is placed, you will receive a confirmation email with order details.
- Shipping times and costs vary depending on your location and selected delivery method.
- We are not responsible for delays caused by third-party shipping services or customs clearance.
- Tracking information will be provided when available.
5. Returns & Exchanges
- Returns and exchanges are accepted within 14 days of delivery, provided the item is unused and in original condition.
- Sale or clearance items may not be eligible for return unless defective.
- Customers are responsible for return shipping unless the item is faulty or incorrect.
- Please refer to our Return Policy for detailed instructions.
6. Promotions & Discounts
- Promotional codes must be applied at checkout and cannot be added after the order is placed.
- Each promotional code is valid for a limited time and may only be used once unless otherwise stated.
- Discounts cannot be combined with other offers unless explicitly mentioned.
- We reserve the right to cancel any promotional campaign or reject discount code misuse at our discretion.
7. Privacy Policy
We are committed to protecting your privacy. Personal data collected through our Website will be handled in accordance with our Privacy Policy.
- We only collect personal data necessary to process your orders and improve your experience.
- Your data will never be sold or shared with third parties without your consent, except for order fulfillment.
- We use cookies to personalize content and analyze traffic. You can manage your cookie preferences in your browser settings.
8. Account & Security
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend accounts for any suspicious or fraudulent activity.
9. Contact Information
If you have any questions regarding these Terms of Use, please contact us at info@nebulahub.co.ke.